What is Quality of Hire?
Quality of hire (QoH) is a recruiting metric that measures the value a new employee brings to an organization relative to the investment made in hiring them. Unlike speed or cost metrics that measure recruiting efficiency, quality of hire measures recruiting effectiveness — did the person we hired actually turn out to be a good hire?
LinkedIn's Global Talent Trends report consistently ranks quality of hire as the most important recruiting metric — yet 75% of companies struggle to measure it systematically. The reason is that QoH requires input from performance management, not just recruiting, making it cross-functional by design.
Quality of Hire Formula
The most widely used quality of hire formula averages the key post-hire performance indicators:
LinkedIn's own version uses: Performance review score + Ramp time to full productivity + Retention (is the person still there at 12 months?) — averaged together as percentages out of 100.
There is no single universal formula. What matters is that you define your indicators upfront, collect data consistently, and compare QoH scores across cohorts (hiring manager, recruiter, source channel, time period).
What to Include in Quality of Hire Measurement
Core indicators (include all 3)
- Performance score at 90 days or first review: The most direct signal. Use your company's performance rating system (1–5 scale, percentile ranking, or meets/exceeds). Normalize to 0–100 for the formula.
- Hiring manager satisfaction at 90 days: A structured 1–10 survey asking: "How satisfied are you with this hire's performance and fit?" Convert to 0–100. HM surveys capture signals that formal performance reviews miss in the first 6 months.
- Retention at 12 months: Did the person stay for 12 months? Score as 100 (stayed) or 0 (left voluntarily within 12 months). Involuntary departures due to layoffs should be excluded from this calculation.
Optional indicators (add if your company tracks them)
- Ramp speed: Time to full productivity divided by target ramp time. Express as a percentage (faster than expected = 100+).
- Cultural fit / values alignment: Peer survey or HM assessment at 60 days.
- Technical competency score: Based on first performance review or technical assessment post-hire.