Top 5 Interview as a Service Platforms in 2023

The Interview as a Service (IaaS) approach typically involves outsourcing the initial technical evaluation of candidates to a network of verified industry experts. These assessments are typically conducted through video conferences to expedite the hiring process. This model is most commonly used for technical interviews and large-scale recruitment, as these processes require significant skill assessment and can be time-consuming.

The introduction of IaaS in the HR industry has brought about a significant transformation in how businesses conduct interviews. It leads to an enhanced candidate experience at every stage, streamlines the screening process, reduces time-to-hire, and allows organizations to evaluate candidates based on their abilities rather than just their resumes.

Various interview-as-a-service solutions are available to assist HR administrators in quickly filling open positions. This is achieved by entrusting candidate evaluation to industry-specific interviewers. Many companies have adopted IaaS to enhance and standardize their candidate screening procedures.

Interview-as-a-service platforms has become increasingly crucial for organizations seeking to streamline their hiring processes. These platforms offer a range of features, from video interviews to automated scheduling and candidate assessment tools, making them indispensable tools for modern HR teams.

However, with a multitude of options available, it's essential to choose the right platform that aligns with your organization's unique needs. In this guide, we'll explore the steps to selecting the ideal interview-as-a-service platform for your business, ensuring that you make an informed decision that enhances your recruitment process.

To find the right interview-as-a-service platform for your organization, it's essential to follow these steps:

Research Potential Platforms

Conduct a thorough search, seek recommendations, and read reviews to identify interview as-a service platforms that align with your identified requirements.

Evaluate Features

Examine the platform's features, paying close attention to interview creation tools, video capabilities, collaboration features, integration options, customization options, candidate support, analytics, and security. Ensure that AI-integrated features are part of the service.

Test User Experience

Request demonstrations of the platforms to assess their user-friendliness, both for your team and candidates. It's crucial to try them out before making a commitment.

Pricing and Scalability

Consider the platform's pricing and scalability to ensure it aligns with your budget and long-term growth plans. Avoid the need to switch platforms by choosing one that can meet your evolving needs.

Gather User Feedback

Collect feedback from your team members and candidates regarding the platform's usability and performance.

Compare and Decide

Create a comparison chart to make an informed choice based on your findings and input from stakeholders. After this assessment, you can decide on the best-suited platform for your organization.

Clarify Your Requirements

Begin by defining your specific needs, including the types of interviews, integration demands, customization options, collaboration tools, candidate experience, and analytics you require. This will streamline your decision-making process.

By following these steps, you can make a well-informed decision regarding the interview-as-a-service platform that best fits your requirements.

1. Intervue

Intervue revolutionizes the hiring process with a two-step approach: matching interviewers to candidates and generating insightful reports within 30 minutes. The platform's main feature page enables on-demand interviews, allowing users to request and schedule interviews in just 38 minutes. Leveraging WhatsApp messages and a pairing algorithm, Intervue seamlessly handles rescheduling, cancellations, and communicates transparently on the dashboard.

The platform employs reminders and branding to boost candidate turn-up, showcasing job details and technologies. Intervue covers a diverse range of roles, skills, and round types, ensuring flexibility and reliability. The use of rubrics and interviewer categorization based on experience and industry standards maintains interview quality.

Intervue's tool features whiteboarding, video calls, and lip syncing, with video recordings and code replays for auditing and validation. The rubric-based pairing system aligns interviewers and candidates based on criteria, enhancing the interview process. The platform covers various engineering bars, seamlessly integrates with ATS like Greenhouse, and provides sub-pages with a range of features, including customizable role templates, cheat detection, and a technical interview question bank.

2. InCruiter

InCruiter is a leading global provider of Interview-as-a-Service, dedicated to assisting businesses in finding the ideal candidates through precise and accurate evaluations. The platform boasts a talent pool of over 2000 qualified interviewers who conduct interviews on behalf of companies.

In simpler terms, they help source candidates and manage the interview process to help you choose the best fit. Their vision is to standardize the interview process through advanced automated interview platforms. Over the past four years, they have been empowering both startups and established enterprises to enhance their interview processes. Their goal is to allow HR departments to focus on their core activities while handling interview requirements.

3. HirePro

HirePro is a platform designed for university hiring that leverages automated AI-powered workflows to deliver the speed and accuracy required in the hiring process. It is accessible and usable by all parties involved in various college hiring procedures.

The platform offers AI-driven live and automated proctoring to detect and control digital cheating, ensuring a seamless experience for job seekers participating in hiring events. It also provides automated progress updates and post-offer help desk support for added convenience.

4. eTeki

eTeki provides an Interview-as-a-Service solution to help hiring teams scale and enhance their technical hiring processes. With a global talent pool of professional interviewers covering various roles and tech stacks in over 100 countries, eTeki offers the opportunity for individuals to become accredited interviewers through their onboarding process. Within a quick time frame of 24 hours or less, buyers receive a comprehensive candidate report and video, streamlining the hiring process.

5. InTouch

InTouch employs innovative communication methods to offer executives and employees a platform for expressing their views. They ensure complete confidentiality for all individuals who utilize their hotline. InTouch is committed to providing personalized attention and state-of-the-art technology to its clientele. Founded by Peter Lilienthal in 1991 in Minneapolis, InTouch pioneered the creation of the first employee feedback system. In 2019, InTouch was recognized by CIO Applications Magazine as one of the Top 25 GRC Solutions Providers.

As of 2023, we are aware of the top interview-as-a-service platforms, and they are expected to maintain their growth into 2024. It has been observed that the incorporation of AI in the hiring process can lead to a reduction in hiring time by up to 23 hours and a cost reduction of 75%. Therefore, choosing the right platform, such as Intervue, can have a substantial impact on your recruitment procedures.

Whether your priority lies in video interviews, candidate assessments, or integrations, making the right choice can significantly improve both the efficiency of your hiring process and the quality of your team. It's crucial to make a well-informed decision because it can have a significant impact on your organization.