Things can go from bad to worse when there’s a lack of communication between recruiters and candidates. Inadequate communication can directly impact the company’s employer brand, and candidates are less likely to accept the job offer. As a result, it will affect the business’s overall productivity and delay business operations.
Often, hiring managers look for ways to improve communication between developers and HR during technical recruitment. Lack of communication can lead to misunderstanding and confusion.
According to Talentlyft, more than 50% of candidates didn’t get any response for 2-3 months after applying for a particular job position. Additionally, 60% of job seekers reject a job offer due to bad candidate experience.
These stats clearly state that communication plays a crucial role in every recruitment process. If you’re the one struggling to improve your communication with candidates, then we’ve got you covered. Here we will discuss some of the best ways to improve communication between developers and HR.
Contact The Candidates Within Realistic Time Frames
First of all, you need to assign realistic time frames for contacting the potential candidates. Once you have set a timeline, inform your candidates.
While communicating with potential candidates, you may explain the total rounds of the interview, how much time each round takes, and the next steps.
The timeline you set depends on a particular job role you’re hiring for. So, be sure to put a realistic timeline whenever you launch a new hiring campaign.
Keep The Candidates Informed About The Recruitment Process
Most candidates say that “we didn’t get any response from the company after an interview.” This is a lousy recruitment practice, and you’ll miss out on many opportunities to hire the best talent for your organization.
To improve your communication with candidates, you must inform the candidates about the status of their application, and if selected, what are the next steps in the recruitment process.
Keeping the candidates informed about the hiring process will help you improve communication and enhance the candidate experience, resulting in developing a positive employer brand.
Address The Candidate’s Queries Immediately
Whenever you post a job vacancy on social media or recruiting sites, there’s a good chance the candidates will inquire about the probation period, salary, perks, and benefits. So, be ready to provide prompt responses to the candidates.
The best way to address candidates’ queries is by using chatbot functionality on your website to ask their questions. Alternatively, you can create an FAQ page where candidates can refer to all the frequently asked questions that your team receives daily.
Leverage The Power Of Text Messaging
A study by Clutch.io states that more than 24% of applicants use text messaging to communicate with a company during the interview process.
With this in mind, you can use text messaging to message potential candidates before an interview. For example, you can send a ‘reminder’ message recapping the details of the meeting. Also, you can provide information such as which tools to use for the interview, who you will be interviewing with, preparation tips, etc.
This practice can do wonders for your technical recruitment and help candidates to put their best foot forward.
Being consistent is the key to improve communication between developers and HR. A tone of voice plays a crucial role in establishing positive communication between both parties.
As a recruiter, you need to use the language and tone while communicating with the developers during the interview. Here are some of the tips to follow while establishing a voice for your employer brand:
- Keep it short and sweet
- Keep it professional
- Understand how others see your brand
- Treat candidates like customers/clients
Eliminates Delays In Business Operations
When you have clearly defined recruitment goals and have the right strategies by your side, there’s less chance of misunderstanding and confusion that promotes delays in business operations.
Lack of communication can affect the business’s overall productivity as you won’t hire the right person for a particular job role.
Improves The Quality Of Hires
One of the best ways to encourage experienced candidates to apply for a job role is to communicate that you are looking for candidates with a specific skill set, industry experience, and knowledge.
When recruiters convey the expectations of their potential employees to the senior management, they can be confident that skilled candidates will fill the job positions.
Keeps The Candidates Updated About The Recruitment Process
Communications can help candidates involved in the recruitment process. Otherwise, they’ll step out of the process. To ensure that candidates choose your company to join over your competitors, your recruiting process must be streamlined and fully equipped to take on the challenges of attracting the right talent.
You can use an ATS (Applicant Tracking System), which will help you in several ways, including:
- Send real-time notifications
- Easy access to all team members on the candidate profiles
- Send instant reminders every time a task is due for timely completion
Increases The Conversion Rate
To improve the communication with the potential candidates, you need to have the right strategies and tools by your side. It helps you plan, streamline, automate, and monitor your recruitment cycle till the end.
Speeds Up The Sourcing Cycle
Undoubtedly, you have to handle hundreds and thousands of applications at once when you post a job vacancy online. As a result, it becomes difficult to communicate everything in detail to the hiring managers.
To overcome this issue, you can use an ATS to ensure that everyone is updated about the recruitment campaign with instant notifications and automated reminders.
Modern tools and technologies surround us. Today, text messaging, video calling, and social media usage are more common than phone calls and emails. Also, chatbots aren’t common yet but may become more popular shortly.
The way you communicate with your potential candidates (no matter which medium you choose) reflects you as an employer. That’s why your communication with candidates must be timely, relevant, and consistent with your brand.
With the points mentioned above, you can do wonders to your recruitment process and develop a positive employer brand.